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Security Systems in Allentown
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Allentown?

An alarm system is intended to protect your home. But what happens in the event your home security alarms go off in Allentown? What actions should you take to help make sure you and all your family members are secure?

Your first priority is to remain calm. You should understand that your around-the-clock monitoring professionals are there for you. Then follow these steps to be ready for any crisis at your property.

Our 24-Hour Specialists Are There For You

A security monitoring representative is immediately alerted as soon as your Allentown home security alarms go off. When an agent is notified, they will call you as quickly as possible to figure out what triggered the alarm. Your alarm may trip for several different reasons, including:

  • Break-in

  • Fire

  • Water infiltration

  • False alarm

In situations where a device was tripped accidentally—like not remembering that the motion sensors are turned on when you unlock a door— a representative will contact you and figure out if assistance is required. Give them your predetermined password, and they can deactivate the alarm.

In a true emergency, your representative will summon your local emergency services, including firefighters, EMS, and law enforcement, to your home. They will even function as your proxy when you aren't at home. Your dedicated monitoring staff can also apprise emergency services on which security device was triggered, giving them a forewarning for what might be a life-threatening situation. The monitoring expert will remain on the phone with you to assist in keeping you in control and inform you what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Allentown

Being awoken in the dead of night to your alarm blaring can be incredibly scary—even moreso if you don’t know why it’s happening. The most important thing you should do is remain calm and follow these steps:

  • In the first place, get somewhere safe. Gather your loved ones as quickly as possible and relocate to a protected area at your property or depart the home if needed. It's a common tendency to confront the emergency by yourself, but this may put you and your family at greater risk. Alternatively, put a priority on trying to keep yourself and your family secure and let the professionals resolve the issue.

  • Second, use the smartphone’s convenient security app to stay in touch with your monitoring team. They'll send emergency professionals who will be on their way to your residence in a flash.

  • Third, keep in constant communication with your monitoring specialists and first responders. You are able to be patched through, so all parties are talking together. Or, if you’re not able to speak directly to authorities, you’re still able to obtain updates through text messages. Even if your dealing with a false alarm, it's a good idea to keep adequately communicating to all parties so you know what to do should an actual problem happen.

Get Protection For Any Emergency in Allentown with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your loved ones and property are completely protected. With 24-hour monitoring, home automation, and a range of sensors, your residence will remain the safe haven it's supposed to be. Create your ideal home security solution by completing the following form or call (601) 298-3167 to get started.